Shipping Policy

Last Updated: June 18, 2025

Thank you for shopping with us. Below you will find our shipping policy to help you understand how we handle and deliver Ximonth Gel products.

1. Processing Time
  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Orders placed after 5:00 PM will be processed the next business day.

2. Shipping Time & Delivery Estimates
DestinationEstimated Delivery Time
Domestic (Philippines)3–7 business days
International (Asia, EU, US)7–15 business days

Note: Delivery times may vary based on location, customs clearance, and courier delays.

3. Shipping Fees

Standard Shipping: Calculated at checkout based on your location.

Free Shipping: Available for orders over [e.g., $50 / PHP 2,500].

Expedited shipping options may be available at additional cost.

4. Order Tracking

Once your Ximonth order is shipped, you will receive a confirmation email with a tracking number.

You can track your Ximonth package through the carrier’s website using the tracking information provided.

If you have any questions about your Ximonth shipment, please contact our customer support for assistance.

5. Shipping Locations

We ship Ximonth products to most countries worldwide. If your country is not listed at checkout, please contact us directly at [your email] to confirm shipping availability.

6. Customs, Duties, and Taxes

International orders of Ximonth products may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.

Ximonth is not liable for any delays caused by customs clearance.

7. Incorrect Address & Delivery Issues
  • Please make sure your shipping address is correct at the time of your Ximonth order.

    We are not responsible for lost packages due to incorrect or incomplete addresses.

    If your Ximonth package is returned to us, additional shipping charges may apply for reshipment.

8. Lost or Damaged Shipments

If your Ximonth order is lost or arrives damaged, please contact us within 5 days of delivery with photo evidence, and we’ll assist you in resolving the issue.

If you have any questions or need further assistance, feel free to reach out to our customer support team.

📩 Contact Us

If you have any questions about your Ximonth shipment or delivery, feel free to contact us:

Email: [your email]
Phone: [your phone number]